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Online sales · Logistics for manufacturers
We select, set up and manage fulfillment warehouses for manufacturers
You want to sell to consumers, but your warehouse is built for pallets? We find a fulfillment warehouse, connect it to your ERP and run sales on your behalf.
01
When a manufacturer needs fulfillment
You are moving into retail
Your warehouse ships pallets and master cartons, but an online shopper is waiting for a single parcel.
A retail chain wants parcels, not pallets
The chain asks you to fulfil orders from its online shop, but you deliver by the pallet.
Retail chainsYou are launching on a marketplace
Allegro and Amazon expect fast shipping, tracking numbers and returns handling.
MarketplacesPeak season is coming
You get several times more orders than usual, with the same warehouse team.
You are entering Poland or the EU
A foreign company needs a logistics base in Poland.
Entering Poland and the EU
02
From choosing a warehouse to running sales
We start with your product range and sales channels and finish with day-to-day order handling.
| Service | What it covers | What you get |
|---|---|---|
| Product and channel analysis | product list, dimensions and weights, order volume, seasonality, sales channels | a recommended logistics model for your product range |
| Choosing a fulfillment warehouse | warehouse comparison: location, carriers, pickup times, sizes, returns, costs of inbound, storage and shipping | a summary of offers with pros and cons, talks and negotiations with the warehouse |
| Setup | product master data, EAN codes, packing instructions, returns rules, carriers | a warehouse ready for the first delivery |
| ERP integration | connecting the warehouse with your ERP, shop, marketplaces and couriers | orders, stock levels and tracking numbers move between systems with no retyping |
| Launch | first delivery, goods receipt, test orders, checking labels and returns | sales start after testing, not live |
| Operations and sales | running sales in your channels, stock control, contact with the warehouse, returns and complaints, reporting | one contact person instead of several suppliers |
Product and channel analysis
We start with your product list and sales data. We check sizes, weight, order volume and channels. That tells us whether you need a fulfillment warehouse or whether another solution will do.
Choosing a fulfillment warehouse
We collect offers from warehouses that suit your product. We compare them in one table, including costs that are not obvious from the price list. We talk to the warehouse and agree the terms.
Setup
We prepare product data, packing instructions and returns rules. We agree carriers and how deliveries are received.
ERP integration
We connect the warehouse with your ERP and sales channels. An order from your shop goes to the warehouse, and the tracking number goes back to the customer.
Launch
Before going live we place test orders in every channel. We check labels, documents and the returns process.
Operations and sales
We run sales on your behalf and make sure you do not run out of stock. Contact with the warehouse, returns and complaints are on our side.
03
A warehouse solution that fits your product
We have our own warehouse and logistics team, set up for retail orders, dropshipping and wholesale. Which solution you use depends on your product and how we work together.
| Fulfillment warehouse we manage | Our warehouse and logistics team | |
|---|---|---|
| When it makes sense | many retail orders, a wide product range, seasonal peaks, sales in several countries | selected products and forms of cooperation, wholesale and pallet orders, dropshipping |
| Scale | grows with your sales | agreed for a defined product range |
| What we do | selection, setup, ERP integration, process management, sales | goods receipt, picking, packing, shipping, returns |
| Pricing | individual quote | individual quote |
We use our own warehouse mainly for wholesale, where goods come in and go out on pallets. Retail means many single parcels every day, so for this model we recommend a fulfillment warehouse that scales with your sales.
Product list first, recommendation second. Once we have seen your product list and discussed your sales strategy, we propose a solution. We show you its pros and cons before you sign anything.
04
A warehouse connected to your ERP, shop and marketplaces
A fulfillment warehouse only works well when it knows about every order. That is why we connect it to your ERP and the sales channels you use.
Order
A customer buys in your shop or on a marketplace, or places a wholesale order.
ERP
The order goes into your ERP, which passes it on to the warehouse.
Warehouse
Picking, packing, carrier label.
Customer
The tracking number goes back to the channel, and stock levels update in every channel.
What we connect
- WooCommerce and Shopify shops
- Allegro, Amazon and other marketplaces
- Base.com and Apilo order management systems
- courier companies (e.g. InPost)
- ERP systems (e.g. Subiekt, Comarch, Enova365)
- retail chain ordering platforms
Want to sort out order systems across your whole company? Order systems and ERP
05
We handle retail, wholesale and dropshipping
| Model | What it means | What we handle |
|---|---|---|
| Retail (B2C, D2C) | the manufacturer sells to consumers through its own brand shop (D2C, no intermediaries) and marketplaces | parcels to customers, returns, complaints, customer service |
| Wholesale (B2B) | wholesalers, distributors, shops, retail chains | cartons and pallets, deliveries to chains’ central warehouses, delivery booking |
| Retail chain e‑commerce | the chain sells your product online and you ship the parcels | orders from the chain’s platform, packing, shipping |
| Dropshipping | shops and marketplace sellers sell your goods and the parcels go to their customers | stock and order integration, shipping |
06
What we do and what stays with you
| We | You |
|---|---|
| Analysis, warehouse selection, negotiations | Choosing the solution |
| Setup and ERP integration | The product data you have (list, EAN, dimensions) |
| Running sales and stock control | Decisions on product range and prices |
| Contact with the warehouse, returns, complaints | Production and deliveries to the warehouse |
| Sales and stock reports | Unusual cases, which we agree with you |
07
How we work together
- Product listYou send your product list and what you know about your sales.
- Strategy callWe talk online about channels, volumes and plans.
- ProposalYou get a recommended solution with its pros and cons and a quote.
- SetupWe choose and set up the warehouse, connect it to your ERP and place test orders.
- Sales and operationsWe run sales, keep an eye on stock and the warehouse, and report results.
08
What to prepare for a quote
Every quote is individual and depends on the product, order volume and scope of service. Write to us and we will prepare it based on the information below.
- List of products and variants, data source (file, ERP, wholesaler).
- Orders per month, average order value, seasonality.
- Parcel dimensions and weight, non-standard products (pallets, long items).
- Where your goods are now and how often you can deliver them.
- Sales channels: shop, marketplaces, retail chain e‑commerce, wholesale.
- Scope of service: warehouse only, or sales and customer service as well.
- Returns and complaints: share of orders, procedure.
- Systems: current shop, ERP, order management system, couriers.
Missing some data? Send what you have. We will sort out the rest on a call.
09
Questions about fulfillment
What is fulfillment?
It means a warehouse stores goods, picks, packs and ships orders and handles returns on the seller’s behalf. The manufacturer does not need to build its own parcel shipping team.
Do you run a fulfillment warehouse?
We have our own warehouse and logistics team, which we use for selected products and forms of cooperation. For large retail order volumes we choose a fulfillment warehouse for you and manage it on your behalf.
Do I have to move all my stock?
No. You can move only the goods for retail sales and keep wholesale stock in your own warehouse. We agree the split after analysing your products.
How much does fulfillment cost?
Every quote is individual. It depends on order volume, parcel dimensions and weight, number of products, channels and returns.
How long does setup take?
We give the timeline in our proposal. It depends on the number of products, the integrations and the date of the first delivery.
Which systems do you integrate with?
ERP systems, WooCommerce and Shopify shops, Allegro, Amazon, Base.com, Apilo and courier companies. We check other systems when preparing the quote.
Do you work with foreign companies?
Yes. We help manufacturers from outside Poland set up logistics and sales in Poland and the EU.
Who owns the goods and the accounts?
The goods remain yours. We open sales accounts in your company’s name.
Don’t see your question?
Related services
- Online shopWe build your shop on WooCommerce or Shopify and ship parcels to your customers.
- MarketplacesAccount, catalogue, advertising and a monthly profit report.
- Retail chainsAn offer for the buyer, deliveries to the chain’s warehouses and its e‑commerce.
- Entering Poland and the EUCompany, warehouse and distribution for foreign manufacturers.
Planning retail sales and looking for a warehouse?
“Send me your product list and tell me where you want to sell. I will propose a warehouse solution and show you its pros and cons.” Izabela Oberkiewicz, online sales and distribution
